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Proactive Tech Support for your Mac

Proactive Tech Support for your Mac


Seattle Arts & Lectures

For over a decade UniversalMac has been an invaluable partner to Seattle Arts & Lectures. They have celebrated our wins with us and supported us in our most challenging times as a part of the core team that allows the organization to remain focused on our mission.

CMA logo

Creative Media Alliance

UniversalMac has been an integral part of CMA’s office technology, since 2010. UMac created flexible, economical solutions around our fast-evolving infrastructure requirements to support our 4K video editing workgroup, while also supporting our mobile technology, and back-office systems.


In 2014 our company growth required a new IT provider. After seeking referrals, we selected UniversalMac. The change in both service and capability was immediate and notable from any other firm we'd hired. After an introductory visit, they delivered a discovery report and an easy to understand IT plan to rebuild our server, network, wireless and all our workstations one step at a time. The work was carefully orchestrated with minimal downtime. Finally, we had a stabilized infrastructure, and comfort in knowing we had an excellent backup system too. They were also critical partners when they helped us move to a new office. Their team coordinated with all the vendors. We didn't have to worry about the IT part of the move because they seamlessly took care of it all. The support team is very responsive and always helpful. I like that they are easy to communicate with, professional, and kind.

G. G. Property Management
I remember well the time you spent an entire day with me to get me back up quickly when my equipment and data were stolen.

Thank you so much!