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Proactive Tech Support for your Mac

Proactive Tech Support for your Mac

  • Support and manage Mac systems. Integrate Mac and Windows environments including Active Directory, Open Directory and “magic triangle”
  • Coordinate and implement data center operations
  • Manage local data closets including blade and mini services, network hardware, cabling and infrastructure. Install, configure and maintain wired and wireless networks, VoIP systems
  • Troubleshoot and correct faulty hardware and software issues
  • Deploying mobile devices using MDM tools such as Profile Manager and Configurator
  • Develop automated solutions for routine problems using AppleScript, UNIX shell scripting and Automator
  • Plan and implement onsite and offsite backup solutions using Time Machine, CrashPlan, and other solutions